Warranty

Knightguard warrants that all Knightguard products comply with the requirements of the Consumer Guarantees Act 1993; specifically that products supplied by Knightguard will be free from manufacturing defects under normal use.

Knightguard products come with a minimum 5-year warranty, in accordance with its standard warranties, in effect at the date of delivery. That is provided the goods are genuine Knightguard components, have been fabricated and installed by an authorised Knightguard dealer, and used in accordance with recommendations given, including that the goods have been, or are being used for the purpose for which they were designed.

Exclusions: 2 years warranty on the Nice automation parts.

Knightguard warranty

 

This limited warranty does not cover apparent defects caused by unfair wear and tear or abnormal use of the product, modification or alteration of the product, improper assembly or failures resulting from inadequate inspection and maintenance or extreme weather. Knightguard may repair or replace at its option any portion of the subject product which proves to be defective under the terms of this warranty at no further cost to the buyer.

Knightguard shall be liable under this limited warranty only for the cost or at its option, the repair or replacement of defective products.

All incidental or consequential damages which may arise including, but not limited to business losses, personal property damage, and third-party liabilities are hereby excluded.

Also expressly excluded under this warranty is any material or product that may be included in the manufacture of the product covered by the warranty of another supplier.

DOWNLOAD WARRANTY

Care and Maintenance

Knightguard Rollergrilles & Rollershutters are a high-quality product designed to you give you many years of dependable security, for your home or business.

MAINTENANCE:

Knightguard Rollergrilles and Rollershutters are designed to be virtually maintenance-free, but this is influenced by their installation setting and environmental effects.

Regularly check the mechanical parts of Rollershutters or Rollergrilles and wires on any electrically driven units for visible damage. Internally installed Rollergrilles or Rollershutters should be maintained six-monthly and external installations every three months. Discontinue use if there is any visible damage and fix the issue immediately.

CLEANING:
Over time Rollergrilles and Rollershutters can get dirty, this does not reduce their usability but can impact on their appearance.
1 - Carefully clean any powder coated parts with a soft lint-free cloth.
2 - Use a soft brush (non-abrasive) and a mild household detergent solution to remove any stubborn marks.
3 - Rinse off with clean fresh water.
4 - Lubricate moving parts with an aerosol-based lubricant such as Dry Glide or similar.

DO clean debris from the guide rails regularly
DO NOT use any solvents, alcohol, or scouring agents on any powder coated parts.
DO NOT use any high-pressure cleaners on any Rollergrille or Roller shutters.

POWDER-COATED / ANODISED ALUMINIUM - CARE & MAINTENANCE

To comply with warranty requirements and to extend the effective life of anodised/powder coated finishes, very simple maintenance and regular visual inspections should be scheduled and undertaken.

MAINTENANCE:
In general, anodised or powder-coated aluminium in urban areas should be cleaned every three months and every six months in rural areas. In industrial and marine environments (within 1km of the sea), monthly cold water washing as well as six-monthly washes, with warm water & detergent, is necessary.

CLEANING:
1 - Carefully remove any loose deposits with a wet sponge.
2 - Wash down using a soft brush (non-abrasive) and a mild household detergent solution to remove dust, salt, dirt, and other deposits.
3 - Anodised finishes with greasy deposits or hard to remove grime, should be cleaned with a soft cloth dipped in white spirit, turpentine, or kerosene, then wiped with a dry rag.
4 - Rinse off with lots of clean fresh water.

DO remove obvious deposits as they occur.
DO NOT use abrasive steel wool, scrapers, scouring liquids, or powders to remove paint splashes - these will damage your anodised/powder coating.
DO NOT use aggressive solvents, thinners, petrol etc, on powder coating as these solvents will attack gloss levels and reduce its life expectancy.
DO NOT let any solvents used on anodised finishes come in contact with any rubber components as they can degrade them.
DO NOT expose your anodised/powder coatings to excessive heat, heaters, or hot air guns - these may damage the coating.

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